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Create an operations manual with detailed instructions of your everyday activities.

Writing an operations manual ensures that the standards of your services remain the same.

For example, a hotel owner lists all the tasks for booking a new room for a customer. These tasks may include cleaning the room, taking their luggage, asking for their favorite newspaper, giving them an introductory gift, and so on. If these tasks were left to the employees, they would be prone to making mistakes.

What to do?
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