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A Man, a Woman, and a Light Switch
“The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process.”
People can mask their emotions with a straight face, but research shows that all basic emotions are always automatically expressed by the muscles of the face, at least for a fraction of a second. Paying attention to someone’s facial expressions will help you figure out how they’re feeling, and thus better your relationship with them.
Principles to follow
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