Never Split the Difference: Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz

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Chris Voss, the author, declares simply in the first few pages of his book, ”Life is negotiation.” Anytime an individual or party wants something from another, there is a process to make that happen. Getting your children to agree to a bedtime schedule or getting your friends to agree on a restaurant for dinner are examples of this process. Negotiation is an always present and necessary action. Chris Voss identifies nine key principles to make you a better negotiator in every aspect of your life. 

About the author

Chris Voss spent more than 20 years with the FBI as a hostage and kidnapping negotiator. These high stakes negotiations took him all over the world to deal with violent terrorists and domestic thugs looking to profit from kidnapping.

During his years of intense experience, Voss honed his negotiation skills and eventually brought them to the highly competitive business world by founding The Black Swan Group. The Black Swan Group is a consulting firm that trains and advises Fortune 500 companies through complex high-stakes negotiation at many prestigious universities including USC, Georgetown, Northwestern, MIT, and Harvard. You can visit Voss’ consulting firm’s website at