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Chapter 21: Excuses
“Making excuses won't change your situation; only getting to the real reason behind it can do this.”
All people use excuses. An excuse is only a justification for doing (or not doing) something, but not the real reason. We use them because we refuse to take responsibility for our actions (or lack of action).
Excuses never improve the situation. In the business world, saying, “I cannot sell my product, because the client doesn't have the money,” will not change anything. Only by finding the real reason and taking the proper actions can we improve the situation.
Actions to take
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